Transportation Operations Manager Job at Lincoln Full Time NEW

About KBC Logistics

KBC Logistics Ltd is one of the UK’s leading container transport and logistics businesses, operating 24/7 across a nationwide depot network.

Established in 2008, KBC operates a fleet of over 350 vehicles and 500 trailers, providing container haulage, ADR transport, container storage, and specialist logistics solutions to more than 250 customers, including some of the UK’s largest shipping lines, freight forwarders, and blue-chip organisations.

With strategically located depots in Purfleet, Felixstowe, Southampton, and Immingham, KBC continues to invest in its people, technology, and infrastructure to support ambitious growth plans.

The Opportunity

We are seeking an experienced and driven Transport Operations Manager to lead our Immingham operation.

This is a senior leadership role responsible for ensuring the depot operates safely, compliantly, efficiently, and profitably while delivering exceptional service to our customers.

You will work closely with drivers, planners, customers, workshop teams, and senior management to drive operational performance and continuous improvement across the depot.

Key Responsibilities

Operational Leadership

• Lead the day-to-day operation of the Immingham depot.
• Manage transport planning, fleet utilisation, and resource allocation.
• Ensure operational KPIs are achieved, including service delivery, productivity, and vehicle utilisation.
• Identify and implement efficiencies across transport operations.

Driver Management

• Lead, motivate, and develop a team of drivers and operational staff.
• Conduct investigations, disciplinary meetings, return-to-work interviews, and performance reviews.
• Support driver recruitment, retention, and engagement initiatives.
• Promote a strong safety and compliance culture.

Compliance & Fleet Management

• Ensure full compliance with:
• Operator Licence requirements
• Driver Hours Regulations
• Working Time Directive
• Vehicle maintenance requirements
• Health & Safety legislation
• Work closely with compliance and workshop teams to maintain audit-ready standards.
• Monitor fleet defects, maintenance schedules, and vehicle availability.

Customer & Commercial Focus

• Build strong relationships with customers and key stakeholders.
• Act as an escalation point for operational issues.
• Support business development opportunities within the region.
• Drive service improvements and customer satisfaction.

Financial & Performance Management

• Manage depot costs and operational expenditure.
• Review KPIs and produce performance reports.
• Identify opportunities to improve profitability and reduce inefficiencies.
• Support budget planning and depot performance reviews.

About You

The successful candidate will have:

Essential

• Previous experience managing a busy transport operation.
• Strong knowledge of container haulage and port operations.
• Excellent understanding of UK transport legislation and compliance requirements.
• Experience leading large teams of drivers and operational staff.
• Strong customer relationship management skills.
• Commercial awareness with the ability to balance service and profitability.
• Excellent problem-solving and decision-making abilities.
• Strong IT skills and experience using transport management systems.

Desirable

• National or International CPC qualification.
• Experience within container haulage, ports, shipping, or logistics sectors.
• Knowledge of ADR operations.
• Experience managing operational budgets and KPIs.