from Canon
Your role as a Warehouse Administrator – will require you to enter details of photographic and office printing products into our repair system so that it is clear when and what has been received or dispatched.
You will allocate repairs to our Sub-contractors and Technicians, as well as cover goods in and dispatch duties. There is a requirement to have strong customer service skills as you will be contacting customers by phone/email/face to face at reception with regards to our range of repair services and provide status updates with repairs.
Adopt a positive, professional, and courteous attitude to both internal and external customers taking full ownership of any issues.
Working towards defined and agreed objectives and targets relating to individual, team, and department Service Level Agreements (SLA’s).
This role is ideal for those seeking an opportunity to create solutions to problems and who enjoys working in a fast-paced environment, where their drive and passion to produce excellent customer service is exemplary.
Responsibilities
You will allocate repairs to our Sub-contractors and Technicians, as well as cover goods in and dispatch duties. There is a requirement to have strong customer service skills as you will be contacting customers by phone/email/face to face at reception with regards to our range of repair services and provide status updates with repairs.
Adopt a positive, professional, and courteous attitude to both internal and external customers taking full ownership of any issues.
Working towards defined and agreed objectives and targets relating to individual, team, and department Service Level Agreements (SLA’s).
Working within the warehouse environment, you will be required to lift heavy products following our Health and safety manual handling guidelines.
Qualifications
Canon Core Behaviours
• Drive for results
• Focus on the Customer
• Take ownership and accountability
• Act as a team player
• Shows courage and conviction
• People orientated
• Caring for self and others
Salary £22,597 – £24,591 ( dependent on experience)
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