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Group Credit Manager – £50.000 – £60.000 – Slough – hybrid
Role Overview
The Group Credit Manager is responsible for overseeing the organisation’s credit control strategy across multiple entities or regions. This role ensures effective management of credit risk, optimises cash flow, and leads the credit control team to deliver consistent and timely collections while maintaining strong customer relationships.
Key Responsibilities
Credit Risk Management
- Develop, implement, and maintain group-wide credit policies and procedures
- Assess and approve credit limits, ensuring alignment with company risk appetite
- Monitor customer creditworthiness using financial data, credit reports, and payment trends
- Mitigate exposure to bad debt through proactive risk analysis and controls
Accounts Receivable & Collections
- Oversee the end-to-end credit control function across the group
- Ensure timely collection of outstanding invoices and reduction of debtor days (DSO)
- Manage escalation processes for overdue accounts, including legal action where necessary
- Produce regular aged debt reports with clear commentary and action plans
Team Leadership
- Lead, mentor, and develop the credit control team across multiple locations
- Set performance targets and KPIs, conducting regular reviews
- Drive a high-performance culture focused on accountability and continuous improvement
Stakeholder Management
- Partner with Sales, Finance, and Operations teams to balance commercial growth with risk management
- Act as a key point of contact for senior stakeholders on credit-related matters
- Build and maintain strong relationships with key customers to support collections
Systems & Process Improvement
- Optimise use of ERP and credit management systems
- Identify automation opportunities to improve efficiency and accuracy
- Lead or support system implementations and upgrades
Key Skills & Experience
- Proven experience in a senior credit management role, ideally within a multi-entity or group structure
- Strong understanding of credit risk analysis, financial statements, and cash flow management
- Demonstrated ability to lead and develop high-performing teams
- Excellent communication and stakeholder management skills
- Strong analytical mindset with attention to detail
- Ability to operate in a fast-paced, commercially driven environment
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
