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Are you looking for a role that offers career progression, real work-life balance and structured professional development?
Our client is a forward-thinking, people-focused organisation based in Hatfield and they’re looking for an Account Manager to join their close-knit team. You’ll receive full, comprehensive training from day one — no prior debt recovery experience required.
Why this role stands out
- 35-hour working week – Monday to Friday, 9am–5pm
- £26,000 basic salary + up to £6,000 achievable bonus
- Bonus structure designed to be realistic, transparent and regularly achieved
- Structured training plan and ongoing coaching to support your development
- Team-orientated, collaborative environment where success is shared
- A business that genuinely invests in its people
The Role
As an Account Manager, you’ll manage a portfolio of B2B accounts, acting as a professional point of contact while building strong client and debtor relationships.
Your responsibilities will include:
- Managing corporate client accounts
- Contacting debtors via phone, email, letters and SMS
- Negotiating payment plans and resolving disputes
- Ensuring compliance with all regulations and industry standards
- Maintaining positive, long-term client relationships
- Working closely with colleagues in a supportive team environment
Full training is provided, giving you the confidence and knowledge to succeed.
What we’re looking for
- Confident, positive, and professional communication style
- A willingness to learn and develop new skills
- Strong listening and negotiation abilities
- Good business awareness
- Comfortable using MS Office
- Adaptable, resilient, and team-focused
Rewards & Benefits
- £26,000 salary + up to £6,000 performance bonus
- Professional development and ongoing training
- Friendly, team-based culture with collaborative targets
- Company events, social activities and away days
- Long-term career progression within a stable, growing business
