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Full job descriptionField Engineer – IT & Telecoms
Blackburn (Office & Field-Based – North West / UK Wide) | Full-Time
Who are ClaritelClaritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients’ needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.
Blackburn (Office & Field-Based – North West / UK Wide) | Full-Time
Who are ClaritelClaritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients’ needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.
We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.
About the RoleWe are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site.
The role also includes office-based project work and additional support to the service desk.
The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits.
Key Responsibilities*Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
*Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP)
*Build out cabinets/racks and ensure professional cable management
*Conduct site surveys and recommend improvements
*Diagnose and resolve on-site technical issues
*Support installations, upgrades, and relocations
*Communicate clearly with clients and provide excellent service
What We’re Looking For*Strong technical knowledge of IT, networking, and cabling
*Excellent problem-solving skills
*Ability to work independently
*Strong communication and customer service skills
*High attention to detail
Desirable Experience*Field engineering and cabling experience
*Experience within an MSP background
*Strong Windows, networking, and VoIP knowledge
*Exposure to cybersecurity and best practices
Additional Requirements*Full clean UK driving licence
*Clean DBS check
*Willingness to travel and work flexible hours