HR Coordinator Job at Reading, GB Full Time NEW

What you’ll be doing

as a HR Coordinator

• Supporting HR Administration across the People Team
• Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate
• Maintain data using Company specific systems ensuring that records are accurate and up to date
• Generate and issue formal documentation
• Undertake ad hoc project work when required
• Communicate with a broad range of people in a courteous and professional manner
• Liaising with Line managers, the IT Service Desk, and the wider business
• Updating employee records with changes to pension contributions
• Undertaking ad-hoc reporting and providing project support as required
• Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved
• Ensuring achievement of Key Performance Indicators (KPIs)
• Working collaboratively and providing support to others within the People Services team

Base Location: Hybrid – Reading

Working Pattern or hours: 36 hours

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Great organisational skills
• Able to multi-task
• Highly organised and responsive, with an ability to deal with a high volume of queries each day
• Great communication skills
• Great IT skills including use of Microsoft Outlook
• Advanced level of Excel
• Resilient and able to be flexible to change in demands, whilst remaining approachable.
• Trustworthy, with the ability to maintain confidentiality
• Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times
• Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required

What’s in it for you?

• Competitive salary up to £28,000 per annum, depending on experience
• Annual Leave – 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.