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Full job descriptionCroydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based
A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.
As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies.
A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.
As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies.
Key Responsibilities*Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support
*Deliver 1st/2nd line support across hardware, software and user issues
*Support Windows Server (2019/2022/2025) environments
*Manage Windows 11 devices and Microsoft 365 services
*Maintain wired and wireless networks, firewalls and filtering systems
*Support AV equipment and classroom technology
*Communicate clearly with users regarding issue resolution and updates
Experience Required*Experience in an Schools IT Support Engineer or similar technical support role within Education sector
*Strong knowledge of Windows 11 and Microsoft 365
*Exposure to Windows Server environments (2019/2022)
*Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls)
*Experience supporting end-user devices and AV equipment
*Strong communication and customer service skills
*Must be commutable to Croydon on a daily basis
*Enhanced DBS or willingness to obtain
If you’re an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.
