Credit Control Job at Wythall, West Midlands (County) Full Time NEW

• Manage high-volume Accounts Receivable ledgers and debt collection activity
• Use Microsoft Dynamics and Excel to reconcile payments and manage accounts
• MUST be a driver with access to own vehicle due to location

Job Title: Credit Controller
Location: South Birmingham
Salary: £26,000 – £30,000 per annum
Job Type: Full-Time | Permanent | Hybrid Working

We are recruiting for an experienced Credit Controller to join a busy and fast-paced finance team in Birmingham. This hybrid Credit Control role is ideal for candidates with previous experience in Accounts Receivable, Sales Ledger, or Credit Control who are looking to join a stable and supportive finance environment.

The successful candidate will manage a high-volume customer ledger, chase outstanding debt, allocate payments, and support customer accounts across a multi-site business environment.

Key Responsibilities – Credit Controller / Accounts Receivable

• Manage a high-volume Accounts Receivable ledger
• Chase overdue payments via telephone, email, and written correspondence
• Reduce aged debt and maintain strong collection performance
• Allocate and reconcile customer payments accurately
• Conduct credit checks and manage customer credit limits
• Handle customer account queries and resolve disputes efficiently
• Escalate overdue accounts to debt collection or legal action where necessary
• Support customers with account applications and account maintenance
• Build strong working relationships with internal stakeholders
• Use Microsoft Dynamics and Microsoft Excel for account management and reporting
• Support continuous improvement within the Credit Control function

Skills & Experience Required Essential Skills

• Previous Credit Control or Accounts Receivable experience
• Experience managing high-volume customer ledgers
• Strong debt collection and customer account management skills
• Excellent communication and negotiation skills
• Good organisational and prioritisation abilities
• Experience using Microsoft Excel including:
  • VLOOKUPs
  • Filters
  • Sorting
  • Data manipulation
• Strong finance systems experience
• Ability to work independently in a fast-paced finance environment

Desirable Experience

• Microsoft Dynamics experience
• Shared Service Centre finance experience
• Construction, retail, or multi-site business experience
• OCR invoice processing exposure

Candidate Profile The ideal Credit Controller will be:

• Proactive and solutions-focused
• Confident dealing with customers over the phone
• Adaptable within changing business environments
• Organised with strong attention to detail
• Comfortable managing workloads independently
• A strong relationship builder with internal and external stakeholders

Hybrid Working & Benefits

• Hybrid working model
• Minimum 3 office days per week
• Additional office attendance during onboarding and training
• Holiday Buy Scheme
• Enhanced pension scheme
• Bonus opportunities
• ShareSave Scheme
• Free breakfast
• Health Cash Plan
• Employee Assistance Programme
• Gym discounts
• Cycle to Work Scheme
• Retail and leisure discounts

Apply for this Credit Controller Job in Birmingham If you are an experienced Credit Controller, Accounts Receivable Assistant, or Sales Ledger professional looking for your next finance opportunity in Birmingham, we would like to hear from you.