Desktop Support Engineer | London Bridge | £25,400 per annum | Full-time, Office-based Job at London Full Time NEW

Desktop Support Engineer London Bridge | £25,400 per annum | Full-time, Office-based

About the Role We are looking for a motivated and technically capable Desktop Support Engineer to join our team at our London Bridge office. We are a Managed Service Provider (MSP) and this is a fantastic opportunity for someone looking to grow their career in IT support within a fast-paced environment, with real opportunities to develop into 3rd line support and cybersecurity.

What You’ll Be Doing

• Providing 1st and 2nd line technical support to internal and external clients
• Troubleshooting and resolving hardware and software issues on both Windows and Mac environments
• Setting up and configuring desktops, laptops, and peripherals
• Managing user accounts and permissions
• Logging and tracking issues through a helpdesk ticketing system
• Visiting client sites as required to deliver on-site support
• Escalating complex issues where necessary
• Supporting the wider IT team on 3rd line projects as you develop

What We’re Looking For

• Minimum 1 year of experience in an IT support role (essential)
• Strong knowledge of Windows OS, macOS and Microsoft 365
• Comfortable travelling to client sites when required
• Excellent communication and problem-solving skills
• Ability to prioritise and manage a busy workload
• A proactive, can-do attitude with a hunger to keep learning

Growth & Development We are committed to investing in our people. As you settle into the role, you will have the opportunity to get hands-on exposure to 3rd line support and cybersecurity, giving you the skills and experience to progress your career to the next level — all while being supported by an experienced team.

Working Hours Monday to Friday, 8:30am – 5:00pm (30 min unpaid lunch break)

What We Offer

• £25,400 salary
• Company pension scheme
• 28 days holiday including bank holidays
• Exposure to 3rd line and cybersecurity projects
• A supportive and collaborative team environment
• Excellent transport links via London Bridge station

Pay: £25,400.00 per year

Experience:

• Desktop support: 1 year (required)

Work Location: In person