Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park.
There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
– Routine servicing
– Diagnostics using advanced mobile equipment
– In‑depth repairs you’d normally complete in a workshop
– Member advice and recommendations based on your inspection
– Vehicle safety checks aligned to RAC standards
And because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for.
From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently.
Why SMR is different (and why techs love it)
– Planned appointments instead of emergency responses
– Consistent workflow instead of unpredictable demands
– In‑depth repairs, not roadside temporary fixes
– Time to do the job properly, with support and parts ordering built in
– Clear schedules using RAC’s mobile service platform
It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol.
We’re the RAC
Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support.
We celebrate individuality and champion every voice. As an equal opportunities’ employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
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