Senior Credit Controller Job at Gillingham, Dorset Full Time

Senior Credit Controller | Gillingham | £35,000 | Full-Time, Office-Based

Are you an experienced Credit Controller looking for a role where you can take ownership, build strong relationships, and make a genuine impact on business performance?

Talent Finance is delighted to be partnering with a successful and growing organisation based in Gillingham. With a strong reputation for excellence and a people-first culture, this business is continuing to invest in its operations and finance function, creating an exciting opportunity for an ambitious Credit Control professional to join the team.

This is a fantastic opportunity to become part of a collaborative and supportive environment where your expertise will be valued, your ideas welcomed, and your contribution recognised. You’ll be responsible for managing your own portfolio of accounts while working closely with colleagues across the business to support cash flow, customer relationships, and continuous improvement initiatives.

The Role

As Senior Credit Controller, you will take full ownership of a customer ledger, ensuring timely cash collection, maintaining positive customer relationships, and supporting the wider finance team.

Key Responsibilities

• Managing a portfolio of customer accounts from invoice through to payment
• Driving cash collection activity and reducing aged debt
• Building and maintaining strong relationships with customers
• Managing queries and disputes efficiently to achieve positive outcomes
• Reviewing customer accounts and monitoring risk exposure
• Producing aged debt reports and supporting cash flow management
• Working collaboratively with stakeholders across the business
• Supporting process improvements and best practice initiatives
• Managing month-end activities, including reconciliations, reporting, and ledger close
• Assisting with finance projects and ad hoc duties as required
• Ensuring compliance with company policies and procedures

About You

We’re looking for a proactive and commercially minded Credit Control professional who enjoys taking ownership and delivering results.

You’ll ideally have:

• Proven Credit Control experience, ideally within a senior or standalone capacity
• A strong track record of managing customer ledgers independently
• Excellent communication and negotiation skills
• The ability to build strong working relationships both internally and externally
• A proactive and solutions-focused approach to problem-solving
• Strong organisational skills and attention to detail
• Confidence using finance systems and Microsoft Excel
• Commercial awareness and the ability to prioritise effectively

Experience of working within a fast-paced business environment and exposure to international customers or complex invoicing processes would be advantageous but is not essential.

What’s on Offer?

• Salary of £35,000
• Full-time, office-based role in Gillingham
• Opportunity to join a growing and successful business
• Supportive and collaborative team environment
• Varied and autonomous role with real responsibility
• The chance to contribute to process improvements and business success
• Long-term career development opportunities

If you’re an experienced Credit Controller looking for your next challenge within a business that values initiative, accountability, and teamwork, we’d love to hear from you.

Apply today or contact Victoria Prince at Talent Finance for a confidential discussion.

Talent Finance is committed to promoting Equity, Diversity and Inclusion in the workplace. We review all applicants on equal merit and do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion or belief, or sexual orientation.