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Robertson Bell are recruiting a Service Charge Business Partner to join a leading housing organisation’s rents and service charges team. This is a fantastic opportunity to manage a small team while supporting several key projects across service charge transformation and compliance.
Key Responsibilities:
• Lead service charge delivery across tenant and leaseholder accounts
• Manage and develop a small team, including Assistant Business Partners
• Support the transition from fixed to variable service charging as part of a long-term transformation project
• Oversee third-party invoices, ground rents and monthly ledger monitoring
• Contribute towards strategic projects, including Renters Rights Act compliance
• Support rent setting processes and wider budget management activities
What’s on offer:
Alongside a highly flexible working pattern of one day per week in the office, the role reports into a manager who is genuinely passionate about developing and supporting their team.
Essential:
• Previous service charge experience within social housing or the private sector
• Strong understanding of current sector developments and regulatory changes
• Experience managing or mentoring staff
• Analytical and methodical approach to problem-solving
• Ability to work independently while contributing positively to a collaborative team environment
